Privacy Notice and Cookies

Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.

Where this Website links to websites that are managed and maintained by others, we have no control over those other websites and you should read the other websites’ privacy notices for their policy on their information collection and retention activities.

PERSONAL DATA YOU PROVIDE

Your privacy is important to us. By providing personal information such as your name and email address via the forms on this website, you agree to us contacting you with regard to the information you provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link to opt-out).

HOW WE USE YOUR PERSONAL DATA

We use the data you provide via this website to:

communicate with you, for example: we use contact details such as an email address or phone number when responding to enquiries made via online forms
monitor online trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
operate our business more effectively, for example: we seek feedback and use this to help improve our service

OUR “LAWFUL REASONS” FOR PROCESSING YOUR PSERSONAL DATA

The “General Data Protection” (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of the six “lawful reasons” we are relying on when we are processing your personal data: we operate on the basis of “consent” when sending newsletters (you won’t get sent a newsletter unless you have explicitly opted in to receive one) and we operate on the basis of “legitimate interest” when communicating with you in other ways (for example, when respondiong to your enquiry).

HOW LONG WE KEEP PERSONAL DATA

We do not store any personal data on our website.

TRANSFER OF PERSONAL DATA

We will not pass personal data provided via this website to any third party.

QUESTIONS OR COMPLAINTS

In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regardingprivacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/

OUR USE OF GOOGLE ANALYTICS

We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) – Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualise and personalise the ads of its own advertising network. Related information:

COOKIES

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. The cookies this website uses are detailed below:

Cookie Name	Default Expiration Time	Description
`__utma`	2 years from set/update	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
`__utmt`	10 minutes	Used to throttle request rate.
`__utmb`	30 mins from set/update	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
`__utmc`	End of browser session	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the `__utmb`cookie to determine whether the user was in a new session/visit.
`__utmz`	6 months from set/update	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.